Application Platform as a Service

Salesforce is more than a CRM platform. It is your path to innovative applications at a time when efficiency and customer communication matter most. Through our Salesforce practice, our application platform as a service offering goes beyond traditional design to build custom applications at less cost than traditional development.

Sapient Consulting uses native elements of Salesforce for a system that changes with clicks not code, and leverages license free accelerators to streamline your business processes, enhance your customer experiences and maximize the value of your Salesforce investment.

Our Expertise

Dedicated platform expertise enables our practice. Deep industry knowledge propels it.

Custom Application Development

Speed time to value and connect business silos by developing applications faster with less code than on .NET or Java.

Sample Application Use Cases:

  • Line of Business Applications (e.g. Supply Chain, Department Apps)
  • Customer / Partner Custom Applications (e.g. Onboarding, Quoting, Ordering, Contracts)
  • Field enablement (Field Sales, Merchandising, POS)
  • Product Management (Research requests, ideation, incubation, product launch)

Community Website & Portal Development

Serve up dynamic content for deeper customer experiences by integrating Salesforce with common CMS applications.

Sample Application Use Cases:

  • Secure portals for forms, payments & applications
  • Customer communities with unique interactive features
  • Collaborative employee communities connecting people and information
  • Partner communities supporting deals registration, MDF, and collateral
  • Modern, social and mobile websites connecting & capturing data in one place

Marketing Cloud & Pardot

Stand out from competitors with customer segmentation, engagement, communication and sales cycle enablement by leveraging Salesforce-owned Marketing Cloud and Pardot.

Sample Application Use Cases:

  • Email automation
  • Marketing automation
  • Cross-channel customer journeys
  • SMS
  • Mobile push
  • Social advertising

Our Approach

No matter the size of your organization, we can help. Our approach is designed to fit your budget and productivity needs.

Transformation Spotlight

We establish a practical set of deliverable templates to drive toward a consistent, high-quality strategy that delivers a clear path to mobilize your applications.


We define your business process and needs, and then deliver features and functionality that layer in business value. This approach provides early visibility for review, feedback and additional features or functionality needed to solve business challenges.


We deliver a structured change management approach that thoughtfully engages your employees to drive user adoption and reinforce Salesforce usage, while managing resistance to change. This includes communication with end-users, hands-on training and group feedback.